Blatant disregards for Security


All the pictures show the doors from Block A, B and C which were not repaired. Some of the doors are missing. Some doors cannot shut by themselves after being opened. The pictures were taken on 29/6/2008.

Potential burglars can enter our units through these doors because all these doors lead to level 3










































The management has compromised on security by opening up the glass doors at level 3. I called up Mr Gary and asked him why he opened up all the glass doors when the above doors were not repaired. I was told it was done on the instruction ( verbal ) of the new JMC .

The action taken by the management is hardly professional. How can he compromise on security? We spent thousands to strenghten the security at Prima. When the management took the action to open up the level 3, he has practically rendered the whole security system useless for the sake of making it convenient for a handful of owners to access various blocks.

The JMC should give the matter a second thought before they make any hasty decision. Any instructions given to the management which affect the residents must be in black and white and it must be a collective decision from the JMC.

Goodnight and have a nice day!

RELIANCE TOUCH SDN BHD

We are beginning to see some changes at Prima. The owners of Prima should take an interest over the changes at Prima. I received a notice through my letter box today. The notice is a piece of paper the quarter size of a F4 paper as shown above. You may throw it away because you may think that it is a flyer inserted by the ' Ah Long '. I was about to throw it away but then the title caught my attention.. The notice is to inform the owners that Reliance Touch sdn Bhd is taking over the management of Prima. The notice implies that the JMB has finally and officially taken over the management of Prima. Procedure wise, the JMB should be the right party to make the announcement. The JMB should be the right party to make the appointment. The JMB is keeping a very low profile. It seemed Reliance Touch Sdn Bhd is appointing themselves to take over the management. We are now our own boss. We do not have to deal with the developer anymore on the aspect of management of our properties but the developer is still responsible for the issuance of strata titles and on matters pertaining to sub-sales of our properties. Our payments of maintenance fees will be made to the JMB too meaning the owners ( the JMC ) themselves will be controlling the fund and the expenses for the day to day operation.

I am glad that finally, we are the master instead of kow towing to the developer. But, what puzzles me is the manner it was done. It gives rise to many questions. It gave us the impression that the whole thing was done in a hush hush manner. There is no transparency at all. The whole thing was so discreet. From the notice, you will not get any infos on the company. There is no letter head , no contact number and no address of their headquater whatsover. Was the appointment carried out through an open tender or was it done through private negotiation? The owners have the right to know. You do not know whether the company appointed has the license to operate a property management company. Frankly speaking, I've never heard of this company in the market. FROM THE NOTICE, I can conclude that this is definitely a mediocre property management company. A professional property management company will not issue such a notice. The surprising thing is that Mr Gary is still in charge meaning that there is a change of company but not the staff . If Mr Gary is still around, you will not expect to see any drastic changes at Prima unless the JMC can come up with some concrete proposals to improve our place. By the way, I did give Mr Gary a call . He was of no help. He was quite evasive in his answers. He was trying very hard not to reveal too much. Is this what you perceive as transparency?

Now that the JMB has made the decision to replace the management company, what about those under contract services like security, lift servicing and the cleaning? My main concern is the security. I hope that they do not replace the security company. The current security company is performing quite well due to the reason that these guards have acquired their working culture from the UOA guards. Although their fees is a little bit higher than the normal guards you find at Genting Court and Pelangi Apartment, it's worth it because if you pay peanuts, you will get monkeys. We just cannot afford to compromise on security. Our lift servicing company is Royden which is the company that installed our Mitsubishi lifts. They are the sole agent for Mitsubishi lifts. If you replace them with an independent lift servicing company which charges a lower fee for its monthly routine services , you may not be able to get original parts for the lifts. The JMC must realize that we cannot cut cost on the lifts because if the lifts break down very often, it will definitely affect the collection of maintenance fees. Why should I pay if I have use the stairs.

I remember when the Owners Association proposed to install the card access, a meeting with the owners was held to brief the owners. This is what the JMB should do. They must hold a dialogue session to brief the owners on what is going in order o prevent the residents from speculating. I was accused by one of the committee members in the JMC of not being transparent when the card access is installed. Now, I should ask who is not being transparent. The way it was done may have a repercussion on the collection of maintenance fees. The owners may not want to pay simply because they do not know to whom their money is going to and they do not know how their money is being utilized. I may withold my payment until I get a clearer picture.

To be fair to the JMB, we need to give them time to perform. They have to be transparent. The owners need to be well informed. Monthly receipts and payments account need to be displayed on the notice board. A professional management company should be able to do it and this is also a normal practice done in the condos managed by the owners. What matter most to the owners is that they want to know what they are paying for and they also want to see improvements under the new management.

Goodnight and have a nice day!

Dissolution of the Owner's Association ( OA )









On the way to the market, when I walked out of the lift, I noticed something new on the notice board. I usually take a glance at the notice board to catch something new. There is a fresh notice put up by the Prima Setapak Joint Management Body ( JMB ) . The notice informs that the members of Persatuan Pemilik- Pemilik Prima Setapak Condo will be holding an EGM ( Extra Ordinary Meeting ) The agenda is also listed in the notice.



After reading the notice, I was bewildered. The letter head is the JMB but the meeting is held by members of the Pemilik-Pemilik Persatuan Prima Setapak Condo and not the OA's committee. It left me wondering whether these people know what they are doing. The English was also badly written. I have to point out that the JMB has nothing to do with the OA. The OA should be the one to call for the EGM. You can't just take things for granted. The blatant disregard for procedures will have an effect on how you run the JMB. The chairman should rectify the mistake made unless he is willing to overlook it.



The main objective of having the EGM is to pass a resolution to dissolve the OA. I agree that the OA has become redundant with the formation of the JMB unless someone wants to keep it alive to serve as a watchdog if they think that they have no confidence in the JMB. As for me, I do not wish to play that role anymore. With the dissolution of the OA, my involvement with Prima Setapak is completely over. Thank god it's over. I still pride myself in setting up the OA with the assitance of other committee members which eventually led to the formation of JMB. I shall always be remembered for the implementation of the card access which ironically led to my downfall as the chairman of the OA. I have no regrets because I always believe that I have contributed more than anyone else at Prima Setapak. My conscience is still very clear.



I shall continue to comment if I see something is not right at Prima. To comment is so much easier as I am in the position to point fingers at others instead of answering to them. Anyway I shall not comment for the sake of commenting. I do not wish to give an impression that I am eating sour grapes. I shall provide only constructive comment which helps to make Prima a better place to live for all. I just hope that the JMC is still guided by the manifestoes that they promise the residents.I am just another resident now at Prima and shall remain so for a long time to come.



Thank you and have a nice day!

First decision made by the JMB

My interest to write about Prima is diminishing due to the fact that I am not getting any info about Prima which I need to post in my blog. The owners do not know whether the JMB has officially taken over the management. I saw a notice which was put up by Kumpulan Sejahtera. It says that if you have any inquiries, please refer to the committee members of the JMB. The statement implies that the JMB has taken over the management. But, when I made my payment for maintenance fees, the cheque is still in favour of the developer. I tried to get an explanation from Mr. Gary, our property supervisor and I was told that he was also in the dark. If he is in the dark, how can I get any new infos.

On the way to level 3, I noticed that the glass door is open so I gave Mr Gary a call to lodge a complaint. I was told that the JMC has made a decision to leave all the glass doors at level 3 open. I guess this must be their first decision as committee members of the JMB. I asked Gary whether the management has covered all the loopholes before the decision was made. Has our security been compromised? I 've nothing against the decision as long as our security is not compromised. Nobody can access the the level 3 from outside if you do not have a card. The con is that for someone who has committed a break-in, he has more exits to escape now and for someone who wants to commit a break-in, he has more choices now. I don't understand why they were so eager to open up the the level 3 glass doors. Mr Gary told me that the lock to the door at the entrance to the squash court has not been repaired yet. It means that potential burglars can gain access to our place through this door. They should wait until all the doors are shut before they open up the level 3. This is a hasty decision. A professional management company will not do it. You don't follow instructions blindly. Our security has been compromised.

The residents from Block A may be affected by the decision. The residents from Block B and C can exit from Block A or have access to Block A now. They only need to wait for someone to open the door. I am sure there will be a significant increase in human traffic flow which may give rise to a congestion at the lift lobby at Block A. We, the residents at Block A may have to wait longer for the lifts. I do not know whether the JMC take this into consideration before they made the decision. The committee members from Block A should put up an arguement to oppose the decision. Residents from Block B and C may think that we are selfish. My rationale is that why should the residents at Block A be inconvenienced when all of us pay the same amount of maintenance fees. All the blocks have their own ' keluar' and 'masuk'. Mr Gary told me that the committee have not made a decision to open up the codes for the cards. I shall definitely protest should they decide to do so.

The JMC has made the first change and I do not know what others may follow. Whether the decision made by the JMC is wise or otherwise, I shall leave it to the owners to ponder.

Thank you and have a nice day?