Security services


One day , I was at Plaza Prima and I noticed that the UOA guards had been replaced with those guards in the white uniforms. I also noticed that the company that provides the services were at one one time providing security services to Genting Court. I also remembered that their services were terminated by the Genting management due to unsatisfactory services. Since Plaza Prima and Prima Setapak are under the same management, I would not be surprised if the same security company will be appointed to take over the security services at Prima. I feel that it would be suicidal to do so. This particular security company will bring about endless problems to Prima. Most of the guards who are employed are dropouts who cannot find better jobs. They will not stay for long because the salaries paid are low. Their guards sleep while on duty. Their guards misbehave. They are incapable of enforcing the rules at Prima. The company concerned does not have the license to run security services. They pay 10% kickback to lease the license from the main company. The only reason why the company is engaged is because their cost is low. As I have said when you pay peanuts, you will get monkeys.

I took the initiative to call one of the committee member whose phone number is displayed on the notice board just to share my views with him since he is an influential member in the committee. To my surprise, he refused to take my call . He still had a grudge against me for the implementation of the card access. The only reason why their phone numbers being put up on the boards are to enable the residents to call them to offer their views or to lodge any complaints. I am a resident here so I have the right to make the call. If they do not wish to be disturbed, their numbers should be deleted should they think that is the better way of serving the residents of Prima. He should be matured enough to look at things with an open mind. I called with good intention. He may think I still harbour the ambition of making a comeback. To me, the past is history now. I am like everyone else wants Prima to be a well managed condo. We should put our differences behind and look to the future. How long do they want to keep the issue on the card access alive????? If I want to take a confrontation stand , I would have come out with all kinds of notices. I have the time and energy to do it but I feel that nobody will gain anything. Prima would only suffer. I am not here to find fault with them. They have been legally appointed and entrusted by the owners to serve Prima voluntarily.

Before Reliance Touch Sdn Bhd and the JMC make the decision to replace the current security company, they should carry out a proper evaluation of the existing security company. The committee members should go down to the ground and observe how they perform their duty. Make a comparison with the security services provided at Plaza Prima. Selecting a good security company is a big headache for any condos. Cost is not the main criteria for choosing the right security companay.

The Nepalnese guards at Prima may not be able communicate well but at least they are more dedicated to their jobs because that is only reason why they are here. They have no where else to go. Another advantage of retaining the guards is that these Nepal guards are already familiar with the security house rules at Prima. They are aslo familiar with the residents here. New guards need to start all over again. Furthermore, they have already acquired a little of the working culture from the UOA guards. You will not catch them sleeping while on duty. Their cost may be a few thousands higher but then we cannot afford to comprise on security. We cannot simply cut cost at the expense of quality or else the services shall deteriorate at Prima. With a revenue of about RM 90 000 a month, I am sure we can afford to retain the present guards unless the JMC decides to change due to some other reasons.

As it is, with the broken doors at the car park and the glass doors at level 3 being deactivated, our security has already being comprised. The JMC is able to accept it but I don't. Anyway , it is beyond my control now. The JMC calls the shot. My task now is to offer my views when things are not right. I am just exercising my right as an owner. I am not looking for anyone' s fault.



Thank you and have a nice day!